Insurance
Connect with policyholders across borders through WeChat, WhatsApp & Xiaohongshu
Key Use Cases
How Hong Kong insurers use RADICA to engage policyholders across borders
Cross-Border Client Engagement
Reach mainland China policyholders through WeChat and Xiaohongshu with compliant, bilingual communications.
Policy Renewal Campaigns
Automated multi-touch renewal reminders via WeChat, WhatsApp & SMS with personalized premium quotes.
Claims Status Updates
Real-time claims progress notifications and document collection through customers' preferred channels.
Agent Empowerment
Equip insurance agents with automated follow-up sequences and lead nurturing tools.
Cross-Border Channel Integration
RADICA provides the channel connectivity Hong Kong insurers need to reach mainland China clients effectively.
- WeChat Official Account Integration
- Xiaohongshu (Rednote) Integration
- WhatsApp Business API
- Bilingual Campaign Support (SC/TC/EN)
- Cross-border compliance (PDPO)
- Insurance-specific templates
Reaching Mainland China Clients
Purpose-built capabilities for cross-border insurance communication
WeChat Mini Program Integration
Direct messaging and service delivery to mainland China clients through WeChat ecosystem.
Xiaohongshu Content Syndication
Content marketing and lead generation for China audience through Rednote platform.
Cross-border Payment Reminders
Automated premium payment notifications with multi-currency support.
Bilingual Customer Service
Automated responses in Simplified Chinese, Traditional Chinese, and English.
Ready to Connect with Policyholders Across Borders?
See how RADICA can help you engage mainland China clients through their preferred channels.
Request Demo