Guide
Email Marketing
2024 Complete Email Marketing Guide for E-commerce
Learn practical strategies to boost e-commerce conversion rates through email marketing.
Read More Trusted by 500+ Enterprises in Hong Kong
Make Every Customer Interaction
Create Value
RADICA omnichannel marketing automation platform helps you build deeper customer relationships through Email, WhatsApp, SMS, averaging 35% conversion lift.
ISO 27001 Certified
GDPR Compliant
99.9% Uptime
12,847 Sent +23%
68.5% Open Rate +12%
$45.2K Revenue +35%
Trigger
Email
Condition
WhatsApp
Email Delivery 99.2%
WhatsApp Connected
Conversion +35%
Trusted by Leading Brands Across Industries
HSBC
Cathay
HKT
Mannings
Pizza Hut
AIA
1B+
Messages Sent Monthly
500+
Enterprise Clients
35%
Average Conversion Lift
99.9%
Platform Uptime
Core Features
Why Choose RADICA?
Not just a tool, but a partner helping you build deeper customer relationships
Reduce 60% Manual Work Time
Smart Automation
Visual drag-and-drop workflow design. Create complex customer journeys without coding.
99.9% Delivery Rate
Omnichannel Reach
Email, SMS, WhatsApp, Push - all-in-one management ensuring message delivery.
35% Conversion Lift
AI-Powered Optimization
Smart send times, personalized content, automated A/B testing for continuous improvement.
Product Features
One Platform, Unlimited Possibilities
From customer journey design to data analytics, RADICA provides complete marketing automation solutions
Visual Customer Journey Design
Use intuitive drag-and-drop interface to easily create cross-channel automated customer journeys. From welcome emails to cart recovery, automate every touchpoint.
- Drag-and-drop workflow design
- Conditional branching logic
- Multi-channel triggers
- Real-time preview testing
Start
New Member Signup
Send Welcome Email
Wait 3 Days
Send SMS
Email Opened?
WhatsApp Follow-up
AI-Driven Customer Segmentation
Automatically segment based on behavior, preferences, and purchase history. Send the right message, at the right time, to the right person.
- Behavioral tracking analysis
- Dynamic segment updates
- RFM analysis
- Predictive segmentation
Active Users 12,450
High-Value Customers 3,280
At-Risk Churn 890
New Users 2,150
1:1 Personalized Experience
Automatically generate personalized content, product recommendations, and send times based on each customer's unique characteristics.
- Dynamic content blocks
- AI product recommendations
- Optimal send time
- Personalized subject lines
Subject: {first_name}, Exclusive Offers Await!
Dynamic Content
Recommended based on {purchase_history}
Comprehensive Data Insights
Track every channel and campaign performance in real-time. Gain deep understanding of customer behavior to continuously optimize strategy.
- Real-time dashboard
- Conversion attribution
- Customer lifecycle analysis
- Custom reports
68.5% Open Rate
12.3% Click Rate
4.8% Conversion Rate
Success Stories
What Our Customers Say
See how other businesses improved their marketing results with RADICA
+45% Open Rate Increase
"After using RADICA, our email open rate increased by 45%, and cart recovery success rate reached 28%."
+60% Customer Engagement
"RADICA helped us achieve true omnichannel customer communication, significantly improving customer satisfaction."
3x Member Activity
"Automated loyalty programs saved us significant time while member activity increased 3x."
Seamless Integrations
Works Perfectly With Your Tools
50+ integrations connecting your CRM, e-commerce platforms, and marketing channels
Salesforce CRM
HubSpot CRM
Microsoft Dynamics CRM
Shopify E-commerce
Shopline E-commerce
WooCommerce E-commerce
Magento E-commerce
WhatsApp Business Channel
Facebook Channel
Google Ads Channel
Plus 40+ more integrations... View All Integrations
FAQ
Got Questions? We Have Answers
From SMBs to large enterprises, RADICA provides suitable solutions. Our flexible pricing and feature modules benefit businesses of all sizes.
Most customers can complete basic setup and send their first automated campaign within 1-2 weeks. We provide professional onboarding support.
Yes, RADICA provides full Traditional Chinese, Simplified Chinese, and English interfaces, along with localized customer support teams.
We are ISO 27001 certified, compliant with GDPR and PDPO requirements. All data is encrypted and stored in secure data centers.
Learning Resources
Boost Your Marketing Knowledge
Explore our guides, case studies, and industry insights
Case Study
Case Study
How Retail Brands Increased Sales 40% with WhatsApp
Deep dive into successful WhatsApp marketing strategies and implementation steps.
Read More White Paper
White Paper
Marketing Automation ROI Calculation Guide
Learn how to measure and maximize your marketing automation investment returns.
Read MoreReady to Get Started?
Join 500+ enterprises and start building deeper customer relationships
- 14-day free trial
- No credit card required
- Dedicated onboarding support